Credit Controller

Location: Warwickshire

Credit Controller

Location:

West Surrey Salary: £30,000–£38,000 Type:
Permanent, Full-Time Department:
Finance

The Role We are recruiting for a Credit Controller to join the finance team of a high-profile, fast-paced aviation business based in West Surrey. This is broader than a traditional Credit Controller position. Alongside taking ownership of the day-to-day credit control process and debtor ledger, you will have the opportunity to support the wider transactional finance team, get involved in month-end activity, produce customer analysis and help improve and automate existing finance processes.

The role could suit an experienced Credit Controller looking for greater exposure, someone early in their finance career, or an ambitious individual looking to build their experience within a busy and supportive finance function.

Key Responsibilities Take ownership of the day-to-day credit control process and maintain an accurate debtor ledger. Allocate incoming cash against customer invoices accurately and efficiently. Monitor outstanding and overdue balances, proactively contacting customers by email and telephone to secure payment. Build a strong understanding of individual customers, including payment behaviours, credit terms and appropriate points of contact. Manage a relatively high-volume ledger while maintaining particular focus on higher-value customer balances.

Escalate overdue or more complex accounts appropriately to senior finance and commercial stakeholders. Process and post customer credit card payments where required. Maintain accurate customer and credit control information within the finance system. Support the sales ledger and purchase ledger teams during busy periods and month-end. Assist the wider finance team with transactional activities to help improve the efficiency and speed of month-end.

Produce customer and debtor analysis to support management decision-making. Identify opportunities to improve, streamline and automate existing finance processes. Make effective use of technology, including AI and automation tools, to improve efficiency. Support wider finance projects and ad-hoc activities as the role develops. What We’re Looking For We are flexible on background and are more interested in finding someone with the right attitude, capability and personality.

This could suit:
An experienced Credit Controller looking for a broader role with greater exposure across finance. Someone with 1–3 years’ experience within transactional finance, accounts receivable, sales ledger or credit control. An ambitious junior finance professional looking to develop their career. A graduate or school leaver with strong academics and some relevant finance, placement or office experience who is keen to build a career in finance.

Previous credit control experience would be beneficial but is not essential for the right person. The Ideal Person Confident, personable and comfortable communicating directly with customers. Proactive and willing to take ownership. Highly organised with strong attention to detail. Commercially aware and able to prioritise higher-value or higher-risk balances. Comfortable working in a fast-paced, close-knit finance team. Keen to learn and happy to support colleagues outside of their core responsibilities.

Strong Excel and general systems capability. Interested in technology, AI and automation and how these can improve finance processes. Able to build strong relationships with both finance and non-finance stakeholders. Ambitious and interested in developing broader finance experience. Systems & Technology The business operates a modern, cloud-based ERP environment alongside Microsoft productivity and automation tools. Previous experience with a particular ERP…