Clinical Support Worker - Greville Ward

Clinical Support Worker – Greville Ward

The closing date is 28 June 2026.

Greville ward is a trauma orthopaedic ward with 3 full‑time vacancies for Clinical Support Workers. The role involves working various shift patterns including long days, early/late and night shifts.

The Clinical Support Worker will deliver high quality, compassionate personal care under the supervision of a registered professional and in partnership with the multidisciplinary team. The post supports safe, effective, and compassionate care and contributes to the delivery of high‑quality healthcare within the Trust.

Professional Values

• Maintain Trust values and standards at all times.
• Ensure records and documentation are kept confidential and meet Trust standards, in line with the Data Protection Act.
• Promote a positive, professional working environment and maintain high morale within the team.
• Report accidents, incidents, and safeguarding concerns as per Trust policy.
• Adhere to Trust dress code, IT, and health‑safety policies.
• Assist other wards or departments when required.

Clinical Practice

• Carry out instructions of the registered professional for delivery of care.
• Perform duties defined in the Trust’s approved core task list for Clinical Support Workers/Health Care Assistants.
• Report patient concerns or changes in condition to the registered professional.
• Deliver a high standard of individualized care.
• Accurately document all care provided, countersigned by a registered professional.
• Assist in preparation for treatment or procedures.
• Maintain clinical area cleanliness and safety.
• Follow infection control procedures.
• Chaperone or escort patients as needed.
• Support relatives with compassion and empathy.
• Assist with the discharge process.

Communications and Interpersonal Relationships

• Welcome patients, relatives, and visitors; provide assistance and information.
• Introduce yourself in line with Trust privacy and dignity promises.
• Answer telephone calls politely and forward enquiries appropriately.
• Communicate effectively within the multidisciplinary team.
• Contribute to patient care reporting and handover confidentiality.
• Report incidents, accidents, and complaints per Trust policy.
• Use Trust information systems and other computer systems.

Team Working

• Safeguard patient property.
• Promote a clean, welcoming, and organised environment.
• Share responsibility for equipment maintenance and cleaning.
• Dispose of waste and soiled linen per Trust policy.
• Participate in audits under the registered professional’s direction.
• Clean and check beds, bed spaces, and lockers after discharge.
• Ensure deliveries are stored correctly and stock levels are maintained.
• Support housekeeper with general housekeeping duties.

Education, Training and Personal Development

• Attend mandatory training (infection control, resuscitation, manual handling).
• Complete the Trust’s Clinical Support Worker/Health Care Assistant induction programme.
• Participate in the Trust appraisal process.
• Undertake training to develop post‑specific and departmental skills.
• Continue personal development aligned with objectives.
• Keep up to date with changes in policies and procedures.

• GCSE level A–C in English and Maths or equivalent.

• Experience delivering care in a healthcare or people‑centred environment.
• Experience working as part of a team.

• Work to an agreed level of competency.
• Excellent written, verbal and non‑verbal communication.
• Present information accurately, written and orally.
• Organise and prioritise workload.
• Write accurately and legibly.

• Team‑player.
• Compassionate and caring.
• Reliable.

• Work flexibly over a 24‑hour period.
• Carry out moderate to intense physical effort throughout the working day.
• Work in an emotionally demanding environment with appropriate support.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for any prior convictions.