Senior Program Consultant

About the role

The Senior Program Consultant serves as a strategic partner to clients by overseeing the end-to-end contingent workforce requisition lifecycle across multiple geographies and functional areas. This individual acts as a trusted advisor, providing consultative guidance on talent acquisition strategies, job scoping, market intelligence, and supplier engagement.

The Sr Program Consultant ensures program compliance, optimizes requisition outcomes through use of Vendor Management System (VMS) technology, and fosters strong relationships with client stakeholders and supplier partners.

Operating under minimal supervision, the Sr Program Consultant influences hiring decisions, drives performance across the supplier community, and manages ongoing workforce engagements—including compliance, onboarding, performance management, and offboarding.

Please note that this role requires attendance at our Warwick office 1-2 days per week.

• Partner with hiring managers to clarify job responsibilities, skills, and requirements for requisitions.
• Develop tailored talent acquisition strategies to meet specific workforce needs.
• Provide consultative support to optimize requisition quality, accuracy, and speed-to fill.
• Gather, analyze, and deliver labor market insights and compensation benchmarks.
• Advise clients and suppliers on market trends and competitive candidate availability.
• Build and maintain proactive, positive relationships with client stakeholders, hiring managers, and end users through regular communication and site visits.
• Serve as a primary point of contact and escalation for client issues and requisition challenges.
• Partner with Supplier Managers to assess supplier performance, identify gaps, and drive continuous improvement.
• Ensure supplier adherence to program standards, including candidate submittals, onboarding, employee relations, and compliance.
• Mentor and guide Program Consultants and Engagement Coordinators, providing subject matter expertise and operational support.
• Guides customers through the management of all stages of requisition activity using VMS technology.
• Collaborate with Program Managers on continuous improvement projects and process enhancements.
• Communicate program updates and procedural changes to client and supplier stakeholders.
• Ensure documentation, processes, and reporting are aligned with program standards.
• Participates in special projects and performs other duties as assigned.

EDUCATION &

JOB REQUIREMENTS:

• High school diploma or equivalent required.
• Post-secondary education in a related field or 2+ years of equivalent related work experience preferred.
• Fluent level of English.
• Minimum five (5) years of experience in a staffing, talent acquisition, or workforce solutions environment.
• Proven experience working within or in partnership with MSP, VMS, or contingent labor programs.

KNOWLEDGE, SKILLS & ABILITIES:

• Skilled in communicating effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Deep understanding of contingent labor strategies, workforce solutions, and supplier management.
• Proven ability to build relationships, resolve issues, and drive program success.
• Skilled in problem solving, conflict resolution, and managing sensitive employee relations topics.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Experience with VMS platforms strongly preferred (e.g., Beeline, Fieldglass, etc.).
• Travel may be required based on client location and program scope.
• Proficient with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient…