AI Product Lead

Description

At Bright, we create cutting‑edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.

We’re all about creating opportunities for businesses to succeed—and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions. We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations.

We’re looking for an AI Product Lead who is technical, hands‑on, and comfortable working directly with engineers. This isn’t a role where you simply write requirements and walk away; you’ll prototype using modern AI tools, test ideas rapidly, analyse data, evaluate models, and guide the technical decisions that will shape the future of AI at Bright.

• Drive adoption of AI capabilities by identifying friction points and delivering solutions that reduce time‑to‑production from weeks to days.
• Lead the full product lifecycle: discovery, prototyping, experimentation, launch, and continuous improvement.
• Work hands‑on with Bright’s AI technology stack (Claude, Prototype, Devin, Google AI, Langflow, N8N, Replit and others).
• Build technical roadmaps informed by prototypes, evaluations, data insights, and developer feedback.
• Define success metrics and create dashboards that track model performance, reliability and business impact.

• Develop pragmatic governance frameworks that support rapid experimentation with clear guardrails.
• Partner with security and engineering to establish model monitoring, privacy protections, and access controls.
• Create cost‑optimisation strategies backed by data, scaling AI usage while ensuring efficient spend.

• Evaluate and select AI vendors, tools, and frameworks through hands‑on testing and ROI analysis.
• Support engineering in defining architectures for production AI systems — including orchestration, agent frameworks, vector/prompt pipelines, and self‑service developer tools.
• Enable more teams to adopt AI by providing reusable components, documentation, templates, agent flows, and reference implementations.
• Prototype emerging AI workflows (agents, copilots, automation pipelines) to validate feasibility before engineering commits.

• 5+ years in Product Management, with a strong focus in AI or ML products.
• Proven, end‑to‑end experience launching production AI systems, not just proofs of concept.
• Strong technical capability, able to work closely with developers, understand architectural discussions, and explore model behaviour.
• Hands‑on experience with modern AI platforms and tools:
  Claude, Replit, Loveable, Devin, Google AI Studio, Langflow, N8N or equivalents.
• Ability to transform ambiguous AI opportunities into clear product proposals, experiments, and deliverables.
• Experience contributing to AI governance, model evaluation, and ML operational workflows.
• A problem‑solving mindset with a track record of delivering high‑quality outcomes at pace.
• Genuine curiosity for AI, you actively use AI tools in your daily workflow.

• Performance bonus
• 25 days annual leave
• Company pension up to 5% company contribution
• Health insurance
• Life insurance
• Hybrid Working opportunities
• Educational Assistance
• Family Supportive
• Free Parking
• Free onsite food
• Company Events