Associate Director, Learning Consulting

Overview

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

As an Associate Director, Learning Consulting in the development and execution of global learning strategies, this role is pivotal in driving business growth and fostering employee development. By bridging enterprise learning initiatives with practical implementation across diverse teams and geographies, this position significantly influences learning strategies on a global scale. It is instrumental in shaping the future of workforce development and capability building, impacting thousands of employees worldwide.

• Design and manage learning frameworks that align with business goals.
• Collaborate with stakeholders including business leaders, HR, finance, and workforce planning teams.
• Lead a global network of learning professionals to identify skill gaps and implement training solutions.
• Develop tools and communications that support learning programs and clarify processes.
• Oversee learning platform enablement and ensure smooth onboarding and workflow integration.
• Coordinate global reporting and insights to track learning impact and progress.
• Manage escalations and ensure continuous improvement in learning delivery.

Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail.

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

• Minimum 8+ years of experience in learning strategy, talent development, or organizational consulting.
• Strong communication and stakeholder management skills.
• Familiarity with learning platforms and digital credentialing.
• Ability to simplify complex systems into actionable plans.
• Proven ability to learn and grasp concepts quickly in a fast-paced environment.
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Experience with data analysis and reporting to measure the effectiveness of learning initiatives.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Proficiency in using learning management systems (LMS) and other educational technologies.
• Ability to work collaboratively in a cross-functional and multicultural environment.
• Knowledge of adult learning theories and instructional design principles.

• Advanced degree in Human Resources, Organizational Development, Education, or a related field.
• Certification in Learning and Development (e.g., CPLP, CPTD).
• Experience with global or multi-national organizations.
• Proficiency in multiple languages.
• Familiarity with emerging learning technologies and trends.
• Experience in change management and organizational transformation.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we…