AI Solutions Architect

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of:
Sales Performance;
Repair Optimization and Compliance;
Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

As AI Solutions Architect you will be the technical expert responsible for designing scalable, secure, and high-performance blueprints that support turning AI concepts into production-grade enterprise assets. In this role you will bridge the gap between high-level business requirements and AI engineering execution, ensuring that AI-related initiatives are properly evaluated from a technical perspective, architected for value, modularity, scaling and long-term sustainability.

This position focuses on technical design, feasibility evaluation, and architectural integrity, serving as the primary technical authority within the AI & Data Center of Excellence, ensuring architectural integrity and enabling structured handover to IT delivery teams for implementation.

This is a senior individual contributor role with strong technical leadership and influence across teams.

Your responsibilities will include

Architectural Blueprinting & Design
Recommend the reference architectures for AI related solutions across the enterprise.

• Design end-to-end pipelines for Generative AI, Machine Learning, and Agentic workflows.
• Ensure that AI solutions are modular, reusable, and aligned with enterprise security and compliance standards.
• Recommend the optimal technical stack for specific business use cases.
• Partner with AI & Data Governance to ensure architectures align with risk, compliance, and lifecycle requirements.

Technical Feasibility & Scoping
Conduct evaluation of the technical feasibility of AI related initiatives.

• Conduct rapid prototyping, POCs, MVPs, to validate AI-specific technical assumptions.
• Support defining technical requirements, model dependencies, and integration points for AI related initiatives.
• Collaborate with Security, Data, and Infrastructure teams to validate architectural assumptions and verify technical fit within the enterprise environment.
• Provide high‑level effort estimations and resource requirements for AI implementations.

Product Definition & Scalability
Support defining what AI models need to move beyond "lab" environments into robust, scalable production systems.

• Recommend optimized architectures for latency, cost‑efficiency (token management), and reliability.
• Assess cost impact of model choices, inference patterns, and orchestration designs to recommend sustainable options.
• Establish patterns for AI safety, bias mitigation, and "Human-in-the-loop" architectural components, ensuring architectural decisions follow the AI governance model, including risk reviews, lifecycle stages, and required documentation.

Technical Leadership & Mentorship
Act as the "North Star" for tech people involved in the implementation of AI related solutions.

• Provide technical oversight and architecture reviews for AI related projects.
• Monitor emerging AI patterns (RAG, Fine‑tuning, Multi‑agent systems).
• Collaborate with the AI & Data Transformation Lead to support Value Streams and Support Functions on advisory support for AI uses cases, maintaining and evolving a set of reusable AI architecture patterns and component templates to support enterprise scaling.

Technology Validation & Model Evaluation
Design and execute the technical assessment of AI models, and emerging technologies to ensure enterprise‑grade performance.

• Apply structured LLM validation frameworks to assess model performance, accuracy, safety, and technical suitability.
• Review external AI products and services from a technical perspective to gauge architectural fit and integration readiness.
• Stay at the forefront of AI research to…