HR Analytics and AI Manager

National Gas is securing Britain’s energy. We are responsible for transporting gas to power stations, major industries, storage facilities, and more than half a million businesses and 24 million homes through nearly 5,000 miles of pipes across Britain. National Gas is also proud to lead the way in transforming the energy network for a clean energy future.

As a leader for both HR Reporting & Analytics and HR AI Enablement, this opportunity has a wide remit for AI in the HR team (influencing, governing and enabling the safe and effective use of artificial intelligence) while also owning our HR data strategy, reporting frameworks, insight generation and analytical standards. The role ensures that AI adoption is supported by strong data foundations, ethical governance, operational readiness and a high‑performing analytics capability.

• Lead the integrated People Data & AI strategy, ensuring clear alignment between reporting, analytics, data governance and AI adoption.
• Shape the People function’s approach to AI, ensuring all AI use cases align with ethical frameworks, organisational risk appetite and regulatory requirements.
• Act as the People function’s primary voice in enterprise AI governance, policy formation and cross‑functional decision‑making.
• Develop a unified multi‑year roadmap that balances innovation, stability and responsible progression of AI and analytics capability.
• Own the People KPI framework, ensuring clarity, trusted data definitions and consistent use of metrics.
• Lead the design and continuous improvement of dashboards, insight products and self‑service reporting used by HR, managers and senior leaders.
• Provide authoritative narrative insight to People LT and Executive stakeholders, translating complex analysis into actionable recommendations.
• Embed strong data governance, controls, data quality practices and stewardship across Success Factors and connected People systems.

• Hold functional authority for all AI use cases across HR, including generative AI tools, AI‑enabled workflows, predictive models and digital assistants.
• Support People teams to identify, evaluate and implement AI solutions that improve service quality, enhance experience or reduce manual effort.
• Act as product owner for cross‑People AI tools, ensuring they are intuitive, well‑governed and embedded.
• Develop or commission predictive and prescriptive models for workforce planning, skills, attrition, demand forecasting and scenario modelling.
• Guide the organisation on interpreting AI‑generated or modelled outputs, ensuring transparency and awareness of limitations.
• Lead experimentation and test‑and‑learn approaches to measure the impact of People interventions.
• Use advanced analytical methods appropriately and ethically.

• Raise AI literacy across HR and the wider business, ensuring teams understand capabilities, risks and appropriate uses.
• Create structured training, guidance and support materials to embed responsible AI use.
• Lead communications and change management for new AI‑enabled capabilities and insight products.
• Champion a culture of disciplined innovation: creative, but safe and ethics‑led.

• Partner with Technology/Data teams, HR Technology, People Systems, Legal, Privacy and Security to create AI‑ready infrastructure and robust governance.
• Represent People in enterprise AI governance forums, risk assessments and design authorities.
• Enable integration of AI and data solutions across the HR ecosystem, ensuring technical feasibility and operational readiness.
• Lead and coach a small People Analytics team, fostering high analytical standards, innovation and professional development.
• Manage external partners—including AI vendors and analytics providers—to enhance internal capability.
• Set consistent expectations for methodological rigour, transparency and documentation.

• Experience leading People reporting, analytics and insight in a complex organisation.
• Strong understanding of HR data models, BI…