Operational Planner

Job Title: Operational Planning Lead
Location: Warwick (5 days onsite)
Remuneration: £700 per day
Contract Details: Fixed Term Contract (6 months, high likelihood of extension)

• Develop and implement robust yearly, monthly, and daily planning frameworks.
• Transition the team from a reactive to a proactive, structured planning model.
• Ensure consistent tracking and reporting of plan progress.

• Build and manage a resourcing tool to effectively map supply vs. demand.
• Oversee workload prioritization and ensure alignment with business needs.
• Provide ongoing visibility of resource allocation and capacity.

• Engage with senior stakeholders across multiple teams to manage expectations and demand.
• Act as a central point of coordination across functions.
• "Hand-hold" and guide teams - ensuring adherence to plans and delivery timelines.

• Drive accountability by ensuring teams follow agreed processes and plans.
• Provide regular updates and reporting on progress, risks, and dependencies.
• Introduce best practices in planning discipline and operational governance.

• Strong experience in operational planning, workforce planning, or demand management.
• Proven ability to introduce structure within reactive environments.
• Excellent stakeholder management and interpersonal skills.
• Experience managing cross-functional teams and dependencies.
• Ability to drive behavioral change and enforce planning discipline.
• Strong analytical and organizational skills.

• Proficiency in Service Now - essential.
• Advanced Excel skills (modelling, tracking, reporting dashboards).

• A confident operator who can bring clarity to complexity.
• Comfortable working in high-pressure, evolving environments.
• Able to influence without authority and drive the adoption of new processes.
• Hands-on approach with both strategic oversight and detailed execution.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more.