AI & Automation Developer; AI Copilot Developer

Warwickshire County Council, Help us deliver practical, real‑world AI solutions that improve services, reduce manual effort, and make a tangible difference across council operations. This role focuses on building and deploying AI‑powered agents and automation solutions that deliver measurable improvements such as time savings, error reduction, and faster response times. Some of the technologies you will use will be Microsoft Power Platform, Copilot Studio, Foundry, etc.

• Build and deploy single‑purpose Copilot agents using approved templates (e.g., knowledge Q&A, triage, drafting support, task guidance) and integrate with approved data sources for Microsoft 365.
• Implement department‑specific automation workflows using Power Platform for identified business processes.
• Configure chatbots and virtual assistants for straightforward citizen service interactions, working within council‑wide chatbot strategy.
• Support user adoption through creating simple user guides, release notes, and adoption communications; run demos and clinics; capture feedback and feed into improvements.
• Test and maintain deployed Copilot solutions, resolving routine issues and implementing minor improvements.
• Monitor performance, reliability, and adoption; use analytics to propose improvements and retire/replace low‑value solutions.
• Collaborate with individual business teams to understand specific departmental requirements.
• Work within established technical standards and development frameworks.
• Participate in knowledge sharing and continuous development activities.
• Escalate complex technical issues and architectural decisions to senior team members.
• Apply information governance, data protection, security, and responsible‑AI controls when designing prompts/agents, connectors, and automations; ensure appropriate approvals and documentation.

• Minimum 1 year’s experience with creating Microsoft Copilot agents.
• Minimum 2 year’s experience with Advanced Microsoft Power Platform expertise including custom connectors and advanced workflows.
• Minimum 1 year’s scripting experience (e.g., Power Shell, Python or similar).
• Experience with Microsoft 365 and basic system administration.
• Basic understanding of AI/ML technologies.
• Ability to analyse straightforward business processes and configure solutions.
• Strong problem‑solving skills for routine technical challenges.
• Good communication skills for user support and requirement gathering.
• Ability to work within defined technical standards, change control, and information governance requirements.
• Experience managing stakeholder relationships across multiple business areas and providing strategic recommendations.

• Experience in public sector digital transformation or large organisation change programmes, and understanding of local government processes and regulatory requirements.
• Professional qualifications in advanced AI agent development, enterprise architecture, project management, or related technical areas.
• Knowledge of Azure cloud services and enterprise integration patterns, including Azure AI Engineering and Foundry.
• Experience in setting up enterprise security, governance, and compliance requirements and their application.
• Experience working with and setting up environments and pipelines, using Dev Ops principles.

This is a chance to work on real, production‑grade AI and Automation solutions at scale, not experiments or proofs of concept. You’ll help shape how AI and automations are designed, governed, and deployed across a large organisation, building solutions that deliver tangible, organisation‑wide impact. We offer meaningful technical challenges, strong support for hybrid working, and the opportunity to apply AI and automation where it genuinely improves services and how people work.

If you want your Power Platform and Copilot expertise to have purpose, scale, and visibility, this role delivers all three.

Working for Warwickshire – This is the difference you make. Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire…