Photocopier​/Field Service Engineer

Photocopier / Field Service Engineer

Location

Field-based (covering assigned region)

Job Type

Full-time | Permanent

Salary

Competitive + Company Vehicle + Benefits

About the Role

We are seeking an experienced Photocopier Field Service Engineer to join our growing technical team. The successful candidate will be responsible for installing, servicing, maintaining, and repairing a range of multifunction printers (MFPs), photocopiers, and print management solutions at customer sites.

This is a customer-facing role requiring excellent technical knowledge, strong fault-finding abilities, and a professional approach to delivering outstanding service.

Key Responsibilities

• Attend customer sites to install, service, maintain and repair photocopiers and multifunction devices.
• Diagnose mechanical, electrical, software, and network faults efficiently.
• Carry out preventative maintenance to maximise equipment reliability.
• Install and configure print drivers, scan-to-email, network printing, and connectivity solutions.
• Configure and support Paper Cut MF print management software, including user setup, print queues, secure print release, quotas, and reporting.
• Assist customers with print management, authentication, and follow-me ...