Head, DWS - Endpoint Compute

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid provides the environment to make it happen. As we build momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Head, DWS
- Endpoint Compute, and find your superpower.

National Grid is hiring a Head, DWS
- Endpoint Compute to join our Technology team, based in Warwick, with hybrid working.

In this role, you’ll play a pivotal part in shaping our endpoint compute strategy and services, helping to ensure our workplace technology is secure, reliable and meets the needs of our organisation.

This is an exciting opportunity to take ownership of the technology that keeps our people connected, productive and able to work effectively from anywhere.

As Head, DWS
- Endpoint Compute, you’ll lead the strategy and direction of our Endpoint Compute services, covering everything from virtual desktops and mobile technology to physical devices. You’ll shape how these services evolve, ensuring they remain secure, reliable, scalable and fit for the future.

You’ll be at the forefront of modernising our digital workplace, driving automation, operational excellence and continuous improvement across the endpoint environment. Working closely with Cyber Security, Infrastructure & Operations, Enterprise Architecture, Service Management and business teams, you’ll help create a modern, seamless technology experience that supports colleagues across the organisation.

As Head, DWS
- Endpoint Compute, you’ll take ownership of our Endpoint Compute platform and help shape the future of the digital workplace. You’ll set the direction, drive modernisation and ensure our people have access to secure, reliable and high‑performing technology wherever they work.

You’ll:

• Own the Endpoint Compute strategy and roadmap, covering device management, Virtual Desktop Infrastructure (VDI), mobile services and endpoint technologies.
• Drive modernisation and innovation across the platform, using automation and new technologies to improve employee experience, security and operational efficiency.
• Lead our endpoint services, spanning Windows and Mac devices, virtual desktops, mobile technology, device provisioning, lifecycle management, patching and compliance.
• Deliver reliable, high‑performing services, setting clear service levels and using performance data, user feedback and insights to continually improve the experience.
• Champion the end-user experience, making it easier for colleagues to work effectively and securely from different locations and devices.
• Partner closely with Cyber Security, ensuring endpoint services meet security, regulatory and compliance requirements while proactively managing vulnerabilities and risk.
• Own key supplier and commercial relationships, overseeing budgets, investment plans and vendor performance while identifying opportunities to improve value and efficiency.
• Influence at a senior level, working across Digital Workplace Services, Infrastructure & Operations, Security, Enterprise Architecture and Engineering to shape technology decisions.
• Provide leadership and direction to engineers, product owners and service managers, building a strong culture of collaboration, improvement and accountability.

You’ll be an experienced technology leader with a strong background in Endpoint Compute, End User Computing (EUC), Digital Workplace or Technology Operations, comfortable taking ownership of large‑scale technology services within a complex organisation.

We’d love you to have:

• Significant experience leading enterprise endpoint computing environments, with the ability to set strategy as well as oversee successful service…