Account Handler Commercial Insurance

Location:

Warwick (Hybrid)
Salary: £32,000 - £39,000 plus benefits

Are you a confident and motivated Commercial Account Handler looking to join a growing, people-focused insurance broker?
This is an excellent opportunity to join a forward-thinking team that values autonomy, professional development, and genuine work-life balance.

The Role As a Commercial Account Handler, you will play a key part in delivering a first-class service to clients, supporting Account Executives and managing your own renewals and mid-term adjustments.
You'll work across a range of commercial policies — from manufacturing and contracting to property and combined risks — ensuring every client receives expert advice and tailored protection.

Key Responsibilities:

Provide accurate quotations through the Acturis system
Conduct full market exercises and prepare presentations for insurers
Handle mid-term adjustments, renewals, and policy updates
Deliver excellent customer service and advice throughout the policy lifecycle
Identify opportunities to upsell and cross-sell suitable products
Support Account Executives and Business Development Managers with client relationships
Ensure all activities comply with FCA and company standards

This role offers a balanced mix of renewals and client servicing, with around 95% renewals and a small proportion of new business activity.

About You You'll be an experienced, proactive handler who thrives in a collaborative, professional environment.

We're looking for someone who is:

Confident and outgoing with a "pick up the phone" mentality
Self-motivated, with strong attention to detail
Experienced in commercial insurance
Familiar with Acturis (advantageous, not essential)
Able to manage multiple tasks while delivering an excellent client experience What's on Offer
Salary: £32,000 - £39,000 (depending on experience)

Hours:

8am - 5pm (Hybrid working after probation)
Lunch provided on-site
Quarterly bonus
Company car/car allowance
Holidays: 22 days + 8 bank holidays, with the option to buy up to 8 extra days
Pension: 3% employer contribution
Parking:
Free on-site parking and EV charging points
Bonus Scheme:
Annual GBS bonus
Healthcare:
Full medical, dental, and optical cover (post-probation)
Additional Benefits:
Annual charity day
Linked In Learning access and ongoing training
Clear progression pathway
Supportive, motivational leadership with genuine autonomy
Hybrid working available post probation IND
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