Assistant Retail Manager

Job Overview

We are looking for an Assistant Manager to support the manager in the day‑to‑day running of all areas of our donation centre. The role involves collecting donations, processing and redistributing goods, running repairs and reuse services, and supporting volunteers and staff.

Key responsibilities include:

• Receiving donations and organising collections from private houses and other locations.
• Processing and delivering items to local SA shops, selling on the premises, or redistributing.
• Managing the repair and reuse service to divert goods from landfill.
• Responding to customer queries and managing communications with head office.
• Opening and closing the centre.
• Recruiting, training, and supervising volunteers and staff.

We operate a flexible schedule with no evening or Sunday work.

• Resilient, supportive, caring, hands‑on and enthusiastic.
• Positive attitude and exceptional customer service skills.
• Desire to make a positive change.
• Attention to detail and pride in maintaining high standards.
• Adaptable with the ability to think on your feet.
• Passion for developing people.
• Interest in the environment and sustainability.
• Engaging personality and drive to succeed.

Benefits include a virtual GP service, a generous pension scheme, and a starting holiday entitlement of 26 days plus bank holidays.

We are an equal‑opportunity employer and welcome applications from all sectors.