Salesforce Marketing Cloud Specialist

Location: Gaydon - 2 days onsite

Rate: £27 per hour

Contract: 12 Months

Shape the future of customer engagement.

We're supporting one of the world's leading luxury automotive brands in the search for a Salesforce Marketing Cloud Specialist to join their global CRM team.

This is an opportunity to work on sophisticated, data-driven customer journeys, delivering personalised communications across multiple luxury brands using Salesforce Marketing Cloud.

Working within a collaborative international environment, you'll play a key role in designing, building and optimising customer lifecycle campaigns that enhance every customer interaction.

• Build, deliver and optimise customer journeys using Salesforce Marketing Cloud
• Develop automated campaigns using Journey Builder, Automation Studio and Email Studio
• Support the implementation of the global CRM contact strategy across multiple luxury automotive brands
• Deliver personalised omni-channel communications throughout the customer lifecycle
• Create audience segmentation and targeted communications using customer data
• Work closely with CRM, Digital, Data and Global Marketing teams to deliver engaging campaigns
• Monitor campaign performance and identify opportunities to improve engagement and conversion
• Support campaign testing, optimisation and continuous improvement initiatives
• Ensure consistent messaging and customer experience across all digital touchpoints

We're looking for someone with hands-on experience using Salesforce Marketing Cloud who understands how to build engaging, personalised customer communications.

• Hands-on experience with Salesforce Marketing Cloud (SFMC)
• Journey Builder
• Automation Studio
• Email Studio
• Audience segmentation and data-driven marketing
• CRM campaign planning and execution
• Campaign reporting and optimisation

• SQL within Salesforce Marketing Cloud
• AMPscript
• Experience working within global marketing teams
• Luxury, Automotive, Retail, eCommerce or Travel experience

You’ll enjoy turning customer insight into personalised experiences and be passionate about delivering best-in-class marketing automation.

You're equally comfortable building campaigns yourself as you are working with marketing, digital and data teams to improve customer engagement.

If you're looking to work with a globally recognised luxury brand whilst developing sophisticated Salesforce Marketing Cloud campaigns, we'd love to hear from you.