Sales Assistant

About the Role

We are looking for an enthusiastic Sales Assistant. If you have had customer‑focused experience, whether in paid or voluntary roles and have a friendly and positive outlook, we want you to assist our Shop Manager and team of hardworking volunteers to make our shop as successful as it can possibly be.

• Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet?
• Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
• Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
• Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
• Did we mention there is no evening or Sunday working too?
• Do you have excellent customer service skills?

• Help to maintain high standards of visual merchandising throughout the shop
• Assist our customers throughout their visit, from entering the shop to completing their purchase
• Actively promote and explain the benefits of Gift Aid to customers and other various promotions
• Complete all company paperwork, including cashing up and banking procedures
• Encourage and assist in the training of volunteers
• Assist in the sorting and preparation of all donated stock
• Travel to other shops if part of a cluster from time to time
• Support the Shop Manager in all aspects of best practice and Health and Safety Procedures
• Be responsible for the daily running of the shop and management of volunteers in the Manager's absence
• Ensure that personal behaviour reflects the visions and values of the company

• Are resilient, supportive, caring, hands‑on and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Want to make a positive change
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves
• Are adaptable; able to think on your feet
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

Hours will be worked on a shift basis between Monday and Saturday.

We are an equal opportunities employer and welcome applications from all sectors.