Key Accounts Manager

Key Accounts Manager – Renault Trucks

We are looking for a great Key Accounts Manager to join our highly successful team. This field‑based role covers the whole of the UK, so you will need a current driving licence and a willingness to travel and stay away from home as needed.

Our team of 6 includes 5 KAMs covering the UK and reporting to the National Key Account Manager. In conjunction with the National Key Account Manager, we establish an agreed business and action plan to identify and develop sales opportunities for our nominated accounts.

• Professional growth and development:
  Unlock your potential through various training and development opportunities.
• Company car (fully electric or hybrid options available)
• Pension scheme:
  Matched up to 7% of your salary, including death in service cover.
• Medical insurance:
  Coverage provided by Bupa.
• Employee Assistance Programme:
  Wellness, mindfulness, and counselling services to support your overall well‑being.
• Generous holiday allowance: 25 days that can grow to 30 days with length of service, plus bank holidays.
• Discounts on various purchases:
  Savings on shopping vouchers, cinema tickets, holidays and travel.
• Fitness perks:
  Access to My Gym Discounts  and My Active Discounts , and on‑site gym facilities.
• Convenient amenities:
  Free on‑site parking.
• Enhanced family‑friendly policies:
  Maternity leave – 6 months full pay and 6 months half pay; 5‑week paternity leave.

Maintaining correct levels of contact with the respective dealers to provide professional support to the key accounts and ensure the highest standards of customer satisfaction.

Providing concise reports on all key fleet activities, including forward order predictions, market information and highlighting potential sales opportunities.

Utilising the company’s integrated suite of IT tools effectively to ensure swift and accurate responses to requests for quotation and transferring through the sales “stages” to build, deliver and invoice.

Negotiating agreements with a portfolio of accounts and working collaboratively with other departments to meet customer needs.

Ensuring successful application and continued fulfilment of the agreements signed, in terms of delivery of the vehicles into service, securing appropriate aftermarket support, evaluating customer satisfaction, and developing and implementing corrective action plans where necessary.

• Experience in high‑value sales and knowledge of complex commercial sales offers.
• Proven experience in relationship management with a good general knowledge of legal and financial rules associated with key account protocols.
• Ability to present and communicate at all levels and with all audiences.
• Commercially aware and able to demonstrate strategic thinking.
• A great negotiator with the influence to gain commitment from other business areas.
• Full UK driving licence and comfortable with regular travel.

All Volvo Group adverts are advertised for a minimum of 10 working days. This role opened due to a retirement in the team.

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Joining Volvo Group offers the opportunity to work with some of the sharpest and most creative minds in our field, contributing to a better society. We value teamwork, inclusiveness, and empowerment.