Internal Account Coordinator

Salary:

Competitive + Commission Scheme + Excellent Benefits

Internal Account Coordinator -
South of England - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Internal Account Coordinator in South of England , you’ll be responsible for:

• Targeting Plumbing & Heating accounts in the South West of England

• Opening new accounts and targeting low spending accounts

• Communicate with customers to understand their needs and requirements to drive opportunities to maximise sales

• Drive the implementation and use of  to establish the highest standards of sales management and customer care

• Ensure outstanding customer service, ensuring regular communication with allocated customers

• Answering customers questions, problem resolution and providing additional information via calls and emails

• Maintain close working relationships with branches within your area

This is a permanent role working 40 hours per week Monday to Friday between 08.00am - 5.00pm. You can work from a branch based in the South of England or work hybrid or from home.

And here’s what we’d like you to have:

• Prior experience in a telesales or sales role

• Knowledge of building and maintaining business relationships with internal and external stakeholders

• Ability to demonstrate passion and resilience in working towards sales goals

• Confidence to communicate concise and accurate information to customers in a clear yet comprehensive manner

• Knowledge of building and maintaining relationships

• Self motivation and resilience

We look forward to receiving your application!

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