Fleet Delivery Specialist

Overview

Salary:
Competitive & Annual Company Bonus

Location:

Warwick – Hybrid working (60% office-based)

Travel:
Occasional UK travel to customers, suppliers, and dealers

At Renault Trucks UK, we lead the way in commercial vehicle innovation and reliability. Our award‑winning E‑Tech electric trucks are setting new standards for sustainable transport across the country, helping businesses reduce emissions while keeping essential industries moving.

• Pension scheme:
  Matched up to 7% of your salary, including death in service cover.
• Medical Insurance:
  Medical insurance coverage is provided by Bupa.
• Employee Assistance Programme:
  Take advantage of our wellness, mindfulness, and counselling services to support your overall well‑being.
• Generous holiday allowance:
  Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
• Exclusive discounts on a range of purchases:
  Save on shopping vouchers, cinema tickets, holidays, travel, and more through My Active Discounts  and My Gym Discounts .
• Enhanced family‑friendly policies:
  We value work‑life balance and offer enhanced family‑friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5‑week paternity leave.

You’re a natural relationship builder, personable and approachable, and able to build and maintain strong, long‑term relationships across a diverse range of stakeholders, including customers, dealers and suppliers alike. You thrive under pressure, remain calm in complex situations and have the confidence to resolve challenges head‑on.

• Demonstrates strong customer focus with a proactive and solution‐oriented mindset
• Possesses excellent negotiation and influencing skills to drive projects forward effectively
• Proficient in IT systems, including Excel and SAP
• Valid UK driving licence
• Shows solid commercial awareness and a clear understanding of customer requirements
• Communicates clearly and confidently at all levels, internally and externally
• Applies a methodical, organised, and logical approach with exceptional attention to detail
• Works collaboratively as part of a team and has a commitment to continuous improvement

This role sits within the busy and fast‑paced Sales Order Processing team. It’s a great opportunity to join a small, friendly group with a supportive and collaborative way of working, where we’re well‑placed to help new colleagues succeed. The team includes two Fleet Delivery Specialists and two Dealer & Fleet Sales Support, all reporting into the SOP Logistics & Inventory Manager.

Beyond the team, you’ll work closely with the Sales Team, Key Account Managers, and bodybuilders, building relationships that are essential to delivering for our fleet customers.

• Lead the end‑to‑end order‑to‑delivery process, ensuring every vehicle meets customer specifications and is delivered on time
• Ensure accurate vehicle specifications by liaising closely with Key Account Managers and the Technical Department
• Proactively identify and resolve challenges, ensuring smooth delivery schedules and customer satisfaction
• Ensure compliance with tender conditions, delivery agreements, legal requirements, and company policies
• Monitor and manage factory and bodybuilder delivery schedules, providing solutions to any deviations to meet customer expectations
• Track and manage supplier and customer payments, supporting cash flow and mitigating risk
• Support continuous improvement initiatives, challenging existing processes and suggesting ways to enhance efficiency and service quality