Teller, Customer Service​/HelpDesk

Description

Blaze is currently hiring for a Teller at our Waseca branch. At Blaze we focus on people, not profits. As a member of our team, you will be working with a diverse and experienced group of people dedicated to helping members meet all their financial needs. Along with helping members reach their goals, Blaze has created a work environment where employees can advance their personal career through promotion, transfers, and branch growth.

Blaze is pleased to offer a sign-on bonus for this position. New hires are eligible for a $2,000 sign-on bonus, paid over one year. Candidates with Fiserv DNA experience are eligible for a $5,500 sign-on bonus, paid over two years.

• Engage with our members, listen to them, and understand their situations
• Educate our members on what Blaze can do for them
• Process transactions like deposits, withdrawals, transfers, and payments with accuracy and professionalism
• Grow with us by using the tools provided to stay on top of financial industry trends, products, services and training opportunities
• Enjoy working next to your Blaze teammates and managers helping each other to succeed
• Provide members with excellent service through face-to-face interactions on a daily basis
• Exhibit Blaze’s Core Values:
  Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back

• This position will be FT 40 hours/week, Monday through Friday, with rotating Saturdays. (Saturday paid 1.5x for hours worked).
• Consistent and reliable attendance is a required essential function of this role to meet the needs of the organization.

• You are enthusiastic and passionate about helping others
• You enjoy learning and want a career…not just a paycheck
• You understand financial products and services or are interested in learning about them
• You are comfortable having conversations and making recommendations
• You seek new ways to serve others in your community
• You work well with others, even when things don’t go as planned
• You embrace change and a fast pace
• You are organized and can multi-task
• You have a minimum High School degree or GED (required)
• You have a minimum of one year customer service experience
• You have a minimum of one year cash handling experience
• Previous financial service experience a plus

• Competitive WAGES (minimum $21/hour, Saturday paid at 1.5x for hours worked)
• Opportunity to GROW by receiving constructive guidance and mentorship
• Development opportunities through CAREER pathway in branches
• Participation in GIVE BACK to our communities through volunteering, community events, and company wide campaigns
• Great BENEFITS include affordable healthcare ($20 per check), up to 6% 401K contribution, tuition reimbursement and generous PTO

• Minimum High School degree or equivalent
• Cash handling and customer service experience is strongly preferred

• Skill of selling, including the ability to identify member's needs to explain features and benefits of Blaze services and to close sales opportunities
• Well organized, efficient, detail-oriented and able to work independently or on a team

Ability to proactively respond to members/staff to problem solve based on guidelines; written communications are based on templates but can be modified

• Ability to sit and stand; answer calls; operate computer; interact with internal staff and public on the phone; travel to designated offices; lift up to 20 lbs.
• Weekly schedule includes Saturday hours.

Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color,…