Retail Sales Associate

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

The hourly wage for this position is $11.00 to $14.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.69 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION:
  Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter.
• SICK/PERSONAL:
  Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with First Cash Education (allowing UP TO $2,000 per semester) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto-enrollment in the First Cash 401k program after six (6) months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.

• Greet and interact with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintain the display of merchandise.
• Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards.
• Effectively communicate to customers the legal aspects of the pawn and buy transactions.
• Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Successfully complete the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply!

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.