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ServiceNow Architect

Job in Washington, Tyne and Wear, RH20, England, UK
Listing for: IBM
Full Time position
Listed on 2026-08-12
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 120000 GBP Yearly GBP 85000.00 120000.00 YEAR
Job Description & How to Apply Below

Experteer Overview In this role you will lead and shape Service Now implementations for clients, aligning solutions with business needs and enterprise architecture. You work within IBM Consulting to deliver scalable, secure Service Now architectures and drive successful project delivery. You will collaborate with cross-functional teams to integrate Service Now with other enterprise systems, balancing technical design with customer outcomes. This is a client-facing, impact-driven position with a focus on large-scale transformations and ongoing learning within a growth-oriented culture.

Pay

/ Benefits
  • Lead Service Now implementation projects, including effort estimation, planning, and execution Conduct architectural analysis to estimate infrastructure needs and ensure ecosystem integration Design and recommend Service Now solutions tailored to client needs and ecosystem Estimate effort and plan implementations to ensure timely delivery Estimate infrastructure requirements to aaaa
  • and scalable, high-performance Service Now deployments Tasks
  • 3+ years of experience as a Business Technology Analyst, Architect, or related technology role in enterprise environments Deep hands-on experience designing, implementing, and architecting Service Now solutions Service Now Certified Technical Architect (CTA) Strong understanding of the Service Now ecosystem and experience integrating Service Now with other enterprise platforms and systems Experience performing architectural analysis including infrastructure and integration requirements Experience with solution architecture, technical design, effort estimation, and implementation planning Strong IT Service Management (ITSM) understanding and translating requirements into scalable architectures Strong communication and stakeholder management skills to work with clients and technical teams Key requirements Healthcare benefits (medical, dental, vision) 401(k) with matching and stock purchase plan paid time off aaaa
  • aaaF_ holidays, vacation, and sick time
  • parental bonding leave and paid family leave programs training and certifications on AI-driven learning platform diverse and inclusive employee resource groups and discounts
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