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Customer Account Manager
Job in
Washington, Tyne and Wear, RH20, England, UK
Listed on 2026-10-06
Listing for:
MTrec Ltd Commercial
Full Time
position Listed on 2026-10-06
Job specializations:
-
Sales
Sales Manager, Business Development, Industrial Sales
Job Description & How to Apply Below
- Permanent opportunity
- Competitive starting salary
- Bonus structure
- Immediate start date
- Company pension scheme
- Private medical insurance
- Summer & Winter shut down
- Frequent travel abroad!
- Early finish on a Friday
- Easily accessible offices
- Supportive and friendly working environment
Monday - Thursday 8:30am - 17:00 Friday 8:30am - 15:00
The Company you will be working with;MTrec Commercial are proudly representing our prestigious client on their search to appoint a highly motivated Customer Account Manager to join their expanding team.
The Role you will be doing;- Maintain and develop relationships with current clients.
- Customer visits - respond quickly and efficiently to customer requests.
- Develop new customers in line with the Sales Annual Business Plan - identify new opportunities to expand customer base.
- Achieve profit and sales targets in conjunction with Sales Annual Business Plan.
- Establish and work towards the mid and long term sales and marketing goals of the company in conjunction with Sales Annual Business Plan.
- Provide quotations to win new business and report to the Sales Manager any issues or anomalies relating to your relevant Customer Accounts.
- In conjunction with the Assistant Sales Manager/Sales Manager/Branch Manager to respond to RFQ's to increase sales and improve profitability.
- Support your Assistant Sales Manager/Sales Manager to accomplish the department's goals.
- Liaise with the Operations team to forecast and monitor customer production requirements. Take full responsibility for the ordering and forecasting of your assigned customers.
- Maintain/update records in relation to Sales activities i.e. Quotations, Production Drawings, Product Masters, Model control sheets etc.
- Work together with other departments to co-ordinate customer support activities, and ensure customer service is maintained at an exceptional level.
- Follow policies and procedures in conjunction with ISO documentation and other work instructions.
- To participate in the bi-annual stock take activities.
- Identify areas for improvement in terms of training and development needs.
- Work with Assistant Sales Manager/Sales Manager to update and record monthly Sales figures.
- Drive and promote the Company 5S improvement charter on a daily basis.
- Any other activities as directed by management
- Proven experience in a B2B sales role within a manufacturing/engineering environment
- Willing to travel to Eastern Europe multiple times in the month
- Must have a full UK driving license and comfortable driving in Europe
- Excellent communicator
- Strong negotiation skills
- Confident and comfortable attending client meetings abroad
- Positive attitude and have a passion for sales
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