Banquet Captain

Company Description

Only a two-hour drive from New York City, Mayflower Inn & Spa, Auberge Collection is a luxury country retreat located in the idyllic town of Washington, Connecticut. Set on 58 acres of beautifully landscaped gardens and woodlands, the property defines New England elegance and is renowned as one of the northeast’s most lauded luxury hideaways. Boasting 35 guest rooms, the hotel offers exceptional service and gracious attention to guest’s personalized needs.

Wellness amenities include The Retreat at Mayflower Inn, a 20,000 sq. ft. sanctuary aiming to purify and detoxify through holistic treatments, promote wellbeing, and leave guests feeling relaxed and renewed. The resort also boasts expansive gardens, a tennis court, miles of hiking trails, a standalone two‑story private‑event space, The Huntress boutique, and two dining venues including The Garden Room for New England‑inspired fine dining and the Tap Room, for casual country fare.

In honor of the Inn’s centennial birthday in fall 2020, acclaimed New York‑based interior designer Celerie Kemble oversaw a dramatic redesign encompassing guest rooms and suites, Mayflower’s signature restaurant, and the Inn’s historic main house, featuring a charming parlor.

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Follow Mayflower Inn & Spa on Facebook and Instagram @Mayflower Auberge

Step into the spotlight as our Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

• Maintain good rapport with clients
• Coordinate the delivery of requested equipment and food for meeting rooms with other departments
• Oversee set up, and implementation of resort special events
• Coordinate with Food & Beverage outlining all needs for events
• Attend all functions, managing staff for the event, overseeing smooth implementation
• Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
• Communicate changes to banquet staff.
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards.
• Coordinate with the Event Management and Sales team on the set up of table linens, skirting and tabletop items (water pitchers, ashtrays, glasses, and so forth) as specified by group and in accordance with departmental standards. Assist with the setup of routine audio/visual equipment, such as LCD projectors and screens
• Breakdown function areas as scheduled in accordance with departmental procedures.
• Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teams
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
• Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
• Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
• Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
• Perform other duties as assigned, including assisting other departments on an as‑needed basis

• Experience at a luxury hospitality property
• High school Diploma or equivalent education, Bachelor's Degree preferred
• Must be of minimum age to serve alcohol
• Superior professional appearance and manner, good character to work in a fast‑paced team
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts,…