CTHCA Dental Office Manager; TM

Job Location:

Nespelem - Nespelem, WA 99155, Salary Range: $25.27 - $30.78 Salary, Closing Date:
October 23, 2026

Position:
Dental Office Manager

Salary: $25.27 - $30.78

Reports To:

Dental Director

Location:

Nespelem, WA

SUMMARY:

The Dental Office Manager for the Colville Tribal Healthcare Authority is the principal individual responsible for the efficient management of the dental office team at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment by working positively and supportively with all departments, providing timely, thorough, and accurate organizational information. The Dental Office Manager will perform their job duties in a professional manner while assuring that all the needs of the staff and patients are met – with a pleasant demeanor.

• Responsible for the success and supervision of the dental office team at assigned site.
• Serves as a member of the clinical support team by assisting with tracking, monitoring, providing follow-ups and coordinating care for patients.
• Assists with the identification of “high risk” patients and include them in the patient registry(s).
• Enter patient health data in the Electronic Health Record (EHR).
• Responsible for oversight of patient demographics, insurance eligibility and verification related to patient accounts.
• Increase continuity of care by managing relationships and providing referrals with other regional care providers.
• Gather required information and provide administrative support to the Dental Director at the Quality Improvement (QI) meetings.
• Provide education to dental office team, patients, families and caregivers about relevant community resources.
• Assist with patient questions and/or complaints for resolution of concerns.
• Ensure that contract and grant compliance, as well as reporting requirements are met and in accordance with the conditions of the contract and/or grant.
• Responsible for appropriate expenditures and compliance with allocated budget.
• Prepare reports, presentations, and metrics related to the dental portion of healthcare authority for their assigned site.
• Complies and ensures compliance with applicable legislation, funding and organizational requirements, policies and procedures.
• Ensure confidential handling of sensitive team member information in line with data protection policies and laws.
• Performs other duties as assigned.

• AA degree with a minimum of 3 (three) years of experience is required. Other combinations of higher education and extended experience may substitute for the degree when it demonstrates the ability to fulfill the requirements of the position.
• HIPAA and Privacy training and Basic Life Support Certificate within 90 days of employment.
• Blood borne pathogen training annually.
• Ability to understand, speak, communicate and read the English language.
• Strong organizational and time management abilities.
• Ability to utilize RPMS and EHR proficiently.
• Requires ability to utilize a multi-line telephone with good telephone etiquette.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Well-developed human relation skills to convey technical concepts to others, to deal with sensitive and confidential information, to give instructions and training, and to facilitate training and discussions in individual and group settings.
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
• Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet deadlines and to comply with goals and…