Dental Patient Registration Supervisor

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Full Time 1.0 FTE Omak, WA, US 1 Attachments

3 days ago Requisition

Salary Range: $23.99 To $29.14 Hourly

Dental Patient Registration Supervisor

Location: Omak, Washington

Organization: Non-Profit Community Health Center

Employment Type: Full-Time

Are you an experienced dental leader with a passion for team development, operational excellence, and expanding access to high-quality care? We are seeking an energetic, organized, and collaborative Dental Patient Registration Supervisor to join our team in beautiful Omak, WA
!

In this dynamic multi-site leadership role, you will be the driving force behind our patient registration and dental-specific call center teams. You will optimize provider schedules, streamline front-desk workflows, maintain FQHC and insurance compliance, and foster a supportive, high-performing environment. If you thrive on mentoring staff, solving operational puzzles, and ensuring every patient receives a warm, seamless care experience from their very first contact, this is the perfect opportunity for you.

Mission-Driven Impact: Work for a passionate non-profit health organization dedicated to delivering exceptional, compassionate dental care to our local community.

Empowering Leadership: Mentor and train front-desk and call center staff while directly shaping operational procedures and schedule efficiency.

Cross-Departmental

Collaboration:

Partner closely with clinical leadership, finance, and IT teams to keep our operations running smoothly and efficiently.

Professional Growth: Be part of an organization that values continuous learning, employee retention, and career development.

Team Leadership & Training: Provide collaborative leadership, onboarding, competency assessments, and ongoing training/support for dental patient registration and call center staff.

Schedule Optimization: Assist in managing provider schedules and scheduling templates to maximize appointment capacity and maintain workflow efficiency.

Documentation & Compliance: Ensure precise patient demographic updates, insurance verifications, and compliance with FQHC regulations and commercial insurance agreements.

Financial & Metric Tracking: Oversee daily billing processes, perform financial reconciliations, and track key performance metrics including patient volume trends and scheduling efficiency.

Administrative Management: Manage employee schedules, leave requests, and payroll support while monitoring daily correspondence and voicemails.

Staff Development: Support recruitment, retention efforts, performance evaluations, and employee improvement plans.

Education: High School Diploma or GED required.

Leadership

Experience:

Minimum of 1 year of leadership or supervisory experience in a dental office setting required.

Technical Proficiency: Strong skills in Electronic Patient Management (EPM) systems, scheduling software, computer applications, and basic mathematical calculations.

Insurance Knowledge: Experience with commercial dental insurance is strongly preferred; knowledge of FQHC compliance is a major plus!

Core

Skills:

Exceptional written and verbal communication, strong problem-solving skills, and the ability to multitask effectively in a fast-paced environment.

Bring your dental leadership expertise to Okanogan County and help us transform community healthcare, one smile at a time!

Dental Patient Registration Supervisor 10.