Senior Administration Support

Senior Administration Support role at Potomac Management Solutions, LLC
, Washington, DC

Salary: $55,000 – $65,000

Senior Administration Support responsible for managing records, providing technical support, and supporting administrative services at Potomac Management Solutions, LLC.

• Respond flexibly and provide rapid assistance in a time-sensitive environment.
• Provide on-site technical support and troubleshoot AV equipment during events.
• Manage multiple tasks, prioritize work, and meet deadlines.
• Evaluate program effectiveness and recommend improvements.
• Provide training and technical assistance to staff.
• Support various administrative services such as office management, facilities management, and HR policies.

• Proficient with commercial software packages such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Strong organizational and customer service skills.
• Physical ability to move large number of files and/or file boxes.
• At least 5 years of records management experience, including Freedom of Information Act information management.
• Experience creating and implementing records management policies, procedures, and retention schedules.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Strong computer skills (database, word processing, and data entry).
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• U.S. citizenship and ability to obtain and retain a SECRET security clearance.
• College degree in business or information management and/or related certifications.
• Experience with records management training or certificate preferred.
• Experience with administrative services such as office management, building and facilities management, human resources, and/or policies and procedures.

Mid-Senior Level

Full-time

Other

Human Resources Services

Washington, DC