Audience Engagement Assistant; Student; FWS

Position: Audience Engagement Assistant (Student) (FWS)
The PT Audience Engagement Assistant (Student FWS) is a part-time student position that provides hands-on support for audience engagement activities, including events, member/listener communications, and social media support. This role is designed for an individual with limited to no prior experience and offers on-the-job training. Work is completed under the guidance of a manager or experienced staff member. Supports event-related administrative tasks such as drafting or updating basic webpage or ticketing information using provided templates and content.

4.) Additional Duties Provides general administrative and project support to the Advancement team as assigned, consistent with a student/entry-level role.
* Current student with a FWS award for Spring 2026.
* Strong reliability and follow-through; able to complete assigned tasks on time with guidance.
* Clear, professional communication skills (written and verbal) and comfort asking questions when direction is needed.
* Basic computer skills and comfort learning new tools (e.g., Microsoft Office/Google Workspace, web forms, ticketing platforms, social scheduling tools).
* Ability to follow instructions, use templates, and adhere to established guidelines (e.g., brand standards, privacy/confidentiality expectations).
* Attention to detail for tracking lists, logging requests, and handling routine administrative tasks.
* Ability to maintain professionalism when interacting with members/listeners and to escalate non-routine issues to a supervisor.
* Customer service experience (retail, campus roles, volunteering, etc.).
* Familiarity with social media platforms (e.g., Instagram, Facebook, X/Twitter, Linked In) from a personal or student organization perspective.
* Experience supporting events (student orgs, campus programming, volunteering).Interest in events, audience engagement, communications, and/or social media.

Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* ** This position is available only to enrolled American University students.
*** Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
* American University is an  employer.
* Visit  for additional information about American University employment and benefits.
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