Program Manager, Strategic Partnerships and Development & Executive Office

ABOUT NAFSA:
Association of International Educators

With more than 10,000 members, NAFSA:
Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities.

NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education.

NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all.

POSITION SUMMARY

The Program Manager, Strategic Partnerships and Development & Executive Office managers the operational, financial, and programmatic functions of the Strategic Partnerships and Development (SP&D) portfolio while also supporting the Executive Office with administrative and project management responsibilities.

This cross-functional role focuses on partnership tracking, donor engagement, conference logistics, and executive support to ensure seamless alignment between NAFSAs fundraising, partnership, and organizational leadership priorities.

ESSENTIAL FUNCTIONS

Program & Partnership Operations (30%)

• Manage partnership logistics for the Annual Conference and year-round engagement. This includes the Global Partnership Program (GPP) Annual Conference exhibitors, and sponsor and marketing deliverables
• Collaborate on partner communications, monthly newsletters, and stewardship materials.
• Oversee SP&D team operations, including shared drives, CRM updates, and dashboards
• Track partner benefits and ensure delivery of commitments across NAFSA programs.

Financial & Administrative Coordination (15%)

• Process and reconcile invoices, deposits, and payments related to partnerships, sponsor ships, and exhibits
• Maintain accurate financial and contractual records within NAFSAs CRM and finance systems
• Generate regular reports and analytics to track revenue, partner activity, and engagement outcomes
• Support SP&D and Finance teams in ensuring data integrity and audit readiness.

Donor Engagement & New Century Circle (NCC) Coordination (15%)

• Serve as the primary liaison for the NCC giving circle, managing renewals, acknowledgements, and member communications
• Lead NCC events and recognition activities, including conference receptions and donor briefings
• Oversee NCCs annual giving calendar and help steward relationships with major donors and board-affiliated contributors
• Maintain donor records and engagement tracking in the CRM
• Represent NAFSA at meetings and various events as needed

Executive Office & Board Support (30%)

• Provide project management and administrative support to the Executive Office, including initiatives related to the CEO and Board of Directors
• Collaborate with Executive Office for board meetings and executive engagements through milestone tracking, deliverables coordination, logistics management, and day-of execution support.
• Develop and maintain standard operating procedures for executive processes
• Conduct research and draft background materials for briefings, speeches and others as needed
• Support the integration of ex-officio board members into NCC giving initiatives
• Uphold the highest level of discretion and confidentiality across all work products, assignments, communications and scheduling data.
• Provide back-up support for the Executive Assistant as needed

Cross-Departmental Projects & Innovation (5%)

• Assist with implementation of key organizational initiatives such as OGSP 2.0, and other strategic projects
• Explore and apply AI tools and digital systems to enhance workflow and scheduling efficiency
• Support organizational knowledge management and process improvement efforts

Other duties as assigned (5%)

QUALIFICATIONS (Required)

• Bachelors degree or equivalent combination of education and experience.
• At least 2 years of relevant professional experience
• Demonstrated ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Excellent verbal and written communication skills, including drafting correspondence and
• donor materials.
• Strong analytical and organizational skills with attention to accuracy and detail.
• Proficiency with Microsoft Office Suite and CRM or project management platforms (Salesforce, Smartsheet, Asana, or similar).
• Proven ability to work collaboratively in a…