Virtual Office Administrator

Office Administrator - Remote, Part-Time

Next Day Service LLC is seeking a reliable, detail-oriented, and highly adaptable Office Administrator to join our growing team.

This is a remote, part-time position supporting the day-to-day operations of our appliance repair and installation business. The ideal candidate is professional, organized, comfortable multitasking, and able to communicate effectively with customers and team members.

Pay: $13.50 per hour

Pay Frequency: Weekly

Schedule: Monday-Friday, Part Time

Hours: 9:00 AM-2:30 PM EST

Work Location: Remote

Expected

Start Date:

Mid-October

• Answer incoming phone calls — approximately 8–10 calls per day
• Schedule appointments through our portal, text, and phone
• Communicate with customers by text, phone, and email
• Bill out work orders through the portal
• Confirm invoices in the portal
• Follow up on outstanding invoices by email or phone
• Submit appliance diagnoses through the portal
• Update customer work order statuses
• Respond to emails through the portal
• Transfer calls
• Respond to voicemails
• Send customer review requests
• Update and maintain documents
• Assist with general administrative tasks as needed

• This is NOT a phone-only position
• Daily access to a phone and computer, laptop, or iPad
• Reliable internet connection
• Quiet and professional work environment
• Professional communication and customer service skills
• English speaker
• Highly adaptable and willing to learn
• Strong multitasking abilities
• Detail-oriented and organized
• Able to work independently in a remote environment

• Remote Work
• Weekly Pay
• SAVI Budget Planner Membership
• Holidays Off
• Simple IRA Retirement Account
• 3% Annual Employer Matching

This position has the potential to grow into an Executive Administrative role as the company continues to expand.

We are looking for someone who wants to grow with the company, take on additional responsibility, and develop their administrative skills over time.