Records Management Specialist - Supervisor

Regular Clearance Level Must Currently Possess:
None. Clearance Level Must Be Able to Obtain:
None. Public Trust/Other

Required:

MBI (T2). Job Family:
Program Delivery and Execution.

Skills:

Communication, Customer Service, Deliverables Management, Mentorship, Process Improvements.

Certifications:

None.

Experience:

5 + years of related experience. US Citizenship

Required:

No.

The Records Management Specialist
- Supervisor provides oversight and manages the implementation of a records management program for a government agency to ensure that adequate and proper documentation is maintained throughout the record life cycle. In addition, the Records Management Special
- Supervisor will supervise other designated contractor staff supporting the same federal division.

• Records Management:
  • Oversee and manage the implementation of the records management program.
  • Oversee the tracking of records and information assets throughout the records' lifecycle (from receipt to disposition).
  • Create processes and procedures in support of records and information management agency requirements.
  • Develop processes for large scale records collections, scanning and data entry.
  • Oversee the capture of paper records by scanning digital form.
  • Provide weekly/monthly analytical reports on activities.
  • Conduct quality control of document image results.
  • Ensure that all work adheres to agency/department standards for correctness and quality.
  • Devise and implement processes to catalog records data into a content management system (ACF Records Management System).
• Supervisory duties:
  • Act as mentor and provide training and technical assistance to GDIT contractors supporting records management as well as other similar cross functional areas.
  • Performance Management and Onboarding:
    • Monitors and supports the progress of individual team members on an ongoing basis to ensure that the team is supported and meets all expectations and timelines.
    • Provides updates and new guidance to the team as needed per division requirements.
    • Provides technical assistance to team members as needed.
    • Provides training for new staff on all elements of the division's programming and GDIT processes.
    • Monitors program areas being supported by GDIT staff and provide suggestions on process improvement when applicable.
    • Provides oversight of the quality of work and deliverables to the customer.
    • Monitors staff performance, providing additional training and feedback as needed.
    • Completes Performance Improvement Plans (PIPs) as necessary.
    • Completes annual performance evaluations and monitors staff's progress towards annual goals.
  • Reviews monthly reports; approves and submits consolidated reports as needed.
  • Reviews and approve timecards, leave requests, and expense reports as applicable.
  • Supports PMO with recruitment efforts including conducting interviews.
  • Develops and maintains training materials, job aids, and SOPs to support the team's performance.
  • Serves as primary point of contact for stakeholder questions, requests, and concerns related to designated team.

• Requires a BA/BS in a related discipline with at least 5 years of related experience.
• Requires at least 2 years of supervisory experience.
• Ability to work independently and perform complex tasks.
• Experience engaging with records custodians to identify records, capture functions and business process information.
• Ability to ensure and apply proper retention to records in paper and electronic format.
• Experience with Electronic Content Management Systems and/or Recordkeeping Systems.
• Experience with drafting, maintaining and implementing Standard Operating Procedures (SOPs).
• Strong understanding of NARA requirements.
• Strong attention to detail.
• Excellent written and verbal communication skills.

• This position requires an existing MBI T2 Public Trust or the ability to obtain one.
• This role and associated duties will be performed on site at a government facility located in Washington, DC.
• Travel: less than 10%.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility:
  Full-flex work week to own your priorities at work and at home
• Community:
  Award-winning culture of innovation and a military-friendly workplace

Explore a career in program…