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Program Analyst, IHSC Special Operations Unit; O-Billet) Non-Supervisory

Job in Washington, District of Columbia, 20022, USA
Listing for: ICE
Full Time position
Listed on 2026-10-10
Job specializations:
  • Administrative/Clerical
    Business Administration, Administrative Management, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Program Analyst, IHSC Special Operations Unit (O-5 Billet) Non-Supervisory
Summary

Serves as a Program Analyst supporting IHSC's Special Operations Unit. Manages administrative, HR, property, travel, training, budget, and mission-support functions for medical air, ground, and maritime operations. Coordinates readiness requirements, tracks equipment and expenditures, analyzes data, and supports program planning, reporting, and operational continuity.

Summary

Serves as a Program Analyst supporting IHSC's Special Operations Unit. Manages administrative, HR, property, travel, training, budget, and mission-support functions for medical air, ground, and maritime operations. Coordinates readiness requirements, tracks equipment and expenditures, analyzes data, and supports program planning, reporting, and operational continuity.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Duties
  • Interpretation and translation of policies, regulations, laws and practices within the scope of the employees' duties.
  • Serves as a program analyst with administrative duties that include developing, delivering, managing, and maintaining the following programs within ISOU:
  • Human resources:
  • Assists with onboarding new personnel into unit processes and systems.
  • Assures all staff including new hires have all required operational administrative request completed for government passport, government credit cards, ICE FERO , credentials, and local office/facility access.
  • Assists with coordination and communication with local facility and ICE field offices for ISOU office space and allocation; assist with ensuring that all officers have physical office space, equipment, and supplies to perform duties.
  • Coordinates, reviews, and certifies Special Pays (Flight Pay, Sea Pay, Hazardous/Hostile Duty Pay) for) DHS PHS officers and assists the program managers with the assignment of officers for scheduled ICE AIR and USCG missions.
  • Submits required documentation to IPU to obtain flight orders for new hires.
  • Verifies for accuracy and submits flight certificates monthly to IPU.
  • Maintains all offices forms and unit documentation via electronic formats for records and historical keeping.
  • Participates in the evaluation of administrative programs, systems and methods and helps identify ways to improve the efficiency and effectiveness of these services within the unit.
  • As sole administrative staff for ISOU, advise management on assigned administrative matters. Serves as administrative back up for the Unit Chief and Section Chiefs when not available on matters of purchases, travel and travel cost, schedule, and coordination with ERO/IAO for mission assignments.
  • Communicates with HITU and other ICE website stake holders for SharePoint collaboration.
  • Property:
  • Assures all officers are up to date on government phones and computers, printer/fax/copy, to maintain seamless communications with all team members while CONUS and OCONUS.
  • Works closely with the Medical Supply officer and assists in overseeing the procurement, inventory, and distribution of mission-critical medical and operational supplies.
  • Ensures that all government issued property and equipment to ISOU is tracked.
  • Serves as an Express Mail Account holder.
  • Ensures that all shipments and orders for ISOU are tracked and accounted for.
  • Ensures that all ISOU mail and packages are distributed to assigned members and adhere to assigned shipping rules and regulations.
  • Coordinates with ISOU Medical Equipment Program Manager (PM) after research for cost effective purchases on all medical equipment.
  • Travel:
  • Coordinates transportation, lodging, and other necessary logistics for TDY/deployed ISOU personnel.
  • Coordinate passport and visa applications for all ISOU and SOR to ensure 100% preparedness for mission assignments.
  • Along with the Unit Chief and Section Chiefs, represents ISOU in dealings with vendors and organizations within the agency that have primary responsibility for services such as the Passport Program, issuance and/or renewal of official passports.
  • Serves as the primary CONCUR Travel Coordinator for ISOU; reviews and approves 100% of all ISOU travel and logistics to assure timely attendance and participation of ICE ERO medically supported missions.
  • Training:
  • Works in collaboration with the ISOU Training Section Chief and Training Program Manager to assist to assure all assigned TDY trainings for ISOU staff are appropriately scheduled and funding available for attendance.
  • Supports ISOU training officer in coordination of ISOU/SOR training, ensuring compliance with required…
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