Office Manager

Description We are looking for an organized and service-oriented Office Manager to support the daily operations of a school-based nonprofit in Washington, District of Columbia. This Contract position plays a central role in creating a welcoming front office, maintaining accurate attendance records, and coordinating administrative support across the campus. The ideal candidate is comfortable managing multiple priorities, communicating with families and staff, and assisting Spanish-speaking community members with care.

Responsibilities:

- Oversee front office activities and provide day-to-day direction, coaching, and support to the Receptionist/Office Assistant.

- Welcome visitors and callers in a detail-oriented manner, manage sign-in procedures, and ensure messages are relayed promptly to the appropriate staff members.

- Support building access protocols by confirming visitor identity and purpose before entry and maintaining accurate front desk visitor records.

- Assist students who need help during the school day, reinforce school expectations, and provide administrative or classroom coverage when unexpected needs arise.

- Foster positive interactions with parents and guardians by creating a helpful, responsive, and inclusive office environment.

- Provide Spanish-language assistance for families and visitors, including translating office communications and serving as a point of support for Spanish-speaking community members.

- Monitor daily attendance processes by collecting teacher submissions, recording tardies and absences, and following up with families when students are absent without notice.

- Maintain organized attendance documentation, gather excuse notes, update rosters to reflect enrollment changes, and prepare weekly attendance records for staff review.

- Enter and maintain attendance information in the required charter school reporting system with accuracy and timeliness. Requirements - Fluency in Spanish with the ability to translate written materials and assist Spanish-speaking families effectively.

- Prior experience in office management, school administration, or administrative support in a fast-paced environment.

- Strong organizational skills with the ability to manage multiple tasks, records, and priorities accurately.

- Strong communication skills and a customer-service mindset when working with students, families, staff, and visitors.

- Ability to handle sensitive situations with discretion, sound judgment, and attention to security procedures.

- Proficiency with general office technology and data entry, including maintaining attendance and administrative records.

- Willingness to support student supervision and respond flexibly to changing daily operational needs. Talent Match®

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