Office Coordinator

The Office Coordinator owns the customer journey from first inquiry through invoicing, supports basic bookkeeping, and keeps day-to-day office operations running smoothly. This is a broad, hands‑on role blending sales support, customer communication, front‑desk reception, revenue tracking, and light administrative work. It suits someone highly organized and self‑directed who is comfortable switching between client‑facing, technical, and administrative work.

• Greet customers on arrival and manage the check-in process

• Enter and maintain all leads in the CRM (Go High Level )
• Track lead-source acquisition and reporting through a dedicated spreadsheet
• Prepare and provide estimates and quotes for retail and wholesale work
• Schedule appointments, jobs, and personnel as needed

• Generate and send invoices for completed retail and wholesale work

• Provide occasional administrative and HR support as needed
• Maintain a clean, tidy, and organized office and reception area
• Maintain and update the company website (Squarespace), including content, images, and page edits

• Experience with CRM systems (Go High Level  a plus) and comfort managing data in spreadsheets
• Strong written and in-person communication and customer-service skills
• Highly organized with the ability to manage multiple responsibilities independently

• Basic bookkeeping or accounts payable experience; familiarity with Quick Books
• Experience with Google Workspace administration
• Familiarity with Squarespace or similar website platforms