Staff Assistant- Ophthalmology

111 Michigan Avenue Northwest Washington, DC 20010

Kids Are Our Everything.

10338 Surgery COE Admin

$45,926.40 - $76,523.20 Day Shift

Your child's ability to see the world depends on healthy eyes. At Children's National, our pediatric ophthalmologists are experts at diagnosing and treating complex eye problems, congenital disorders and rare eye conditions, such as strabismus, childhood cataract and glaucoma. We offer comprehensive care for patients of all ages, from newborns to young adults. We emphasize a multidisciplinary approach to care. That means, our program includes a team of experts specialized in all aspects of eye care so we can provide the most comprehensive care possible.

Perform administrative and secretarial responsibilities to support the manager and other staff members in a challenging and fast-paced work environment. Perform duties of a confidential nature. Work under general guidance and supervision. Responsibilities may include communication and coordination with all levels of internal and external customers, receiving and screening calls, correspondence and/or visitors, making travel and meeting arrangements, preparing correspondence, documents and reports as needed.

High School Diploma or GED (Required)

4 years Related administrative/clerical experience, preferably in a challenging and fast-paced environment. Experience should demonstrate ability to analyze and interpret data, prepare reports, ensure compliance with policies/procedures, track budgets and timelines, coordinate scheduling of meetings, and organize files and correspondence (Required)

• Responsible for scheduling appointments and arranging meetings, conferences and travel. Ensures the manager's knowledge of schedule 24 hours in advance. May assist in creating meeting agenda and taking minutes.

• Organizes and maintains correspondence, files and records in accordance with internal procedures.

• Follows up on pending matters under the manager's direction and supervision, providing feedback in a timely manner.

• May assist in coordinating the workflow within the manager's scope of oversight. Initiates follow-up action as needed.

• May assist in researching information requests under the manager's guidance and supervision. May assemble relevant data and compiles information as directed.

• Serves as a liaison to other managers and staff members, internal/external customers.

• Communicates and/or coordinates the manager's instructions and desires with various individuals and/or departments/divisions. Furnishes and obtains information from others as needed.

• Receives and screens calls, correspondence, and/or visitors for the manager and other staff members.

• Answers routine inquiries and refers more complex requests to appropriate staff member .

• Drafts and types routine letters and memos from specific instructions.

• Utilizes various software and/or learns new computer applications to meet unique work needs and improve productivity.

• May serve as a resource to others on a variety of subjects including office equipment, software applications, and information processing procedures.

• May prioritize and coordinate project(s), and follows through on issues in a timely manner under the guidance of the manager.

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.

• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.

• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.

• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.

• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more

• Nationally Recognized Excellence
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