External Policy & Partnerships Manager, Safeguards

External Policy & Partnerships Manager, Safeguards

Location: Remote-friendly (Travel required) | San Francisco, CA | Washington, DC

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

As an External Policy & Partnerships Manager on the Safeguards Outreach & Partnerships team, you will own how Anthropic communicates its safety policies to the outside world and how we work with external partners to strengthen our approach. This includes maintaining and evolving our Usage Policy and other external-facing policy documents, enterprise customer relationships alongside our Sales/Go-to-Market and Legal teams, driving transparency efforts like model cards and public reporting, and building external partnerships that inform our policy development and safety practices.

You’ll serve as a bridge between internal policy development and external stakeholders—translating nuanced safety decisions into clear, consistent language for users, customers, and regulators. Commercial teams will see you as a key partner navigating customer questions about our policies, detection systems, and enforcement practices. You’ll manage expert relationships that inform our policies and interventions, coordinate research partnerships that establish best practices in AI safety, and oversee vendor relationships that power key safety features.

This is a role for someone who can operate across legal, policy, partnership, and commercial contexts while maintaining a clear through-line on Anthropic's safety commitments.

Important context for this role:
In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.

• Own and coordinate updates to external policy documents, including the Usage Policy, Supported Regions Policy, and Safeguards-related elements of our Terms of Service
• Coordinate cross‑functional review processes for policy updates and external content, working across Legal, Policy, Communications, and Product teams
• Be the first point of contact for policy interpretation and application questions, working with subject matter experts as needed
• Work with internal policy SMEs to translate complex policies and decisions into clear external‑facing language
• Drive Safeguards contributions to external reporting efforts, including model cards, transparency reports, and Help Center content
• Meet regulatory obligations around transparency and reporting, including for the EU AI Act and other emerging requirements
• Track regulatory developments that may impact external policy language and reporting requirements
• Collaborate with Engineering and Enforcement teams to translate policy into workflows or automated processes

• Partner with Sales/Go-to-Market and Legal teams to support enterprise customer relationships, including liaising with customers on Safeguards policies and procedures
• Support customer negotiations involving Safeguards‑related terms, consulting with policy owners to ensure consistency
• Develop scalable resources (FAQs, one‑pagers, decision trees) to support recurring policy questions from cross‑functional teams

• Build and maintain expert relationships across civil society, academia, and government that inform policy development and evaluation frameworks
• Coordinate research partnerships and expert consultations across Safeguards topic areas
• Manage vendor relationships for safety tools and interventions, including contract negotiation and ongoing coordination

• 6+ years in policy, compliance, or trust & safety roles, ideally at a technology company
• Track record of drafting or maintaining external‑facing policy documents (e.g., acceptable use policies, terms of service, community guidelines)
• Experience supporting commercial or legal teams on…