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Customer Success Mgr./ CSM Technical Support HelpDesk/Support Customer Service Rep

Global Nonprofit Customer Success Lead

Job in Washington, District of Columbia, 20022, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading tech company is seeking a Customer Success professional to enhance customer retention and support nonprofit clients. The ideal candidate has over 8 years in sales or customer success, with strong expertise in Salesforce's product suite. Responsibilities include collaborating with sales leaders, driving customer success strategies, and ensuring clients receive necessary support. You will be in-office 3 times a week, in a role that values relationships and strategic alignment.
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