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Customer Success Manager — SaaS, Hybrid

Job in Washington, District of Columbia, 20022, USA
Listing for: Diligent
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager I — SaaS, Hybrid, Growth
A leading SaaS company is seeking a Customer Success Manager I to oversee customer accounts and ensure outstanding experiences. This role involves proactive account management, enhancing client satisfaction through effective communication and collaboration with internal teams. The ideal candidate will possess up to 3 years of account management experience, preferably in a SaaS environment, and be fluent in additional languages.

This position offers a hybrid work model in Washington, D.C., with an annual salary range of $65,000 to $80,000.
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