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Customer Service Rep Bilingual

Guest Service Agent: Front Desk & Guest Experience

Job in Washington, District of Columbia, 20022, USA
Listing for: HHM Hospitality
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below
A hospitality company in Washington, DC is seeking a Guest Service Agent to ensure exceptional guest experiences. Responsibilities include greeting guests, managing reservations, handling payments, and resolving complaints. Ideal candidates will have customer service experience and knowledge of PMS systems. The position offers competitive wages, health insurance, and various work benefits. This role requires strong interpersonal skills and a commitment to guest satisfaction in a dynamic work environment.
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