Strategic Client Success Leader — Retention & Upsell
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Management
Client Relationship Management, Account Manager
Included Health seeks an experienced Client Success Principal to own a portfolio of enterprise clients, driving retention, upsell opportunities, and high NPS scores. You will serve as a trusted advisor, align client strategy with IH services, and lead strategic guidance to maximize member outcomes and ROI.
You will manage complex client relationships, develop measurable goals, and collaborate with internal partners to drive health outcomes, utilization, and value delivery across contracts.
For the Strategic Client Success Leader — Retention & Upsell position at Includedhealth, we are reviewing applications now.
This role, Strategic Client Success Leader — Retention & Upsell at Includedhealth, could be your next opportunity.
Are you ready to take on the Strategic Client Success Leader — Retention & Upsell role at Includedhealth?
We would love to welcome a new Strategic Client Success Leader — Retention & Upsell to our organisation in United States.
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