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Customer Success Associate - Hybrid + Equity

Job in Washington, District of Columbia, 20022, USA
Listing for: Lever, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below

Nitra is seeking a charismatic Associate Customer Success Manager to work with doctors, office managers, and practice admins. You will respond to inquiries, resolve issues, and drive engagement over phone, SMS, and email. The role expects 1–3 years of customer-facing experience and a proactive, data-driven mindset.

You will collaborate with Sales, Product, and Support to increase adoption, manage a high-volume workload, and uphold a fast-paced startup culture with ownership and urgency.

Are you ready to take on the Customer Success Associate - Hybrid + Equity role at Lever, Inc.?

The position is based in Washington, DC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 50.000 - 55.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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