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Senior Customer Support Specialist | Secret Clearance

Job in Washington, District of Columbia, 20022, USA
Listing for: ASRC Federal
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

ASRC Federal is seeking an experienced customer service professional in Washington, DC to join our team supporting government missions. You will handle inquiries by phone, email, and in person, diagnose issues, and guide customers through processes to completion.

With 8+ years in customer support and strong communication, you will document interactions, escalate when needed, and contribute to process improvements while meeting service standards and policies.

We would love to welcome a new Senior Customer Support Specialist | Secret Clearance to our group in Washington, DC, United States.

For the Senior Customer Support Specialist | Secret Clearance position at ASRC Federal, we are reviewing applications now.

Step into the Senior Customer Support Specialist | Secret Clearance role at ASRC Federal in Washington, DC, United States and grow with us.

Please review the full job details above before applying.

Position Requirements
10+ Years work experience
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