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Customer Support Lead & Zendesk Ops Architect

Job in Washington, District of Columbia, 20022, USA
Listing for: Check Out My LLC
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, CRM Systems & Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 130000 USD Yearly USD 85000.00 130000.00 YEAR
Job Description & How to Apply Below

COMC is seeking a Customer Support Manager to lead both on-site and remote support teams, owning Zendesk configuration, dashboards, and proactive processes. You will develop SOPs, escalation pathways, and scalable workflows while partnering with Customer Experience and product teams to improve the customer journey.

Success requires hands-on leadership, technical Zendesk proficiency, and the ability to drive continuous improvement across multi-channel support operations in a fast-paced

We are currently recruiting a Customer Support Lead & Zendesk Ops Architect for our team in Washington, DC, United States.

Consider building your career as a Customer Support Lead & Zendesk Ops Architect at Check Out My LLC.

The Customer Support Lead & Zendesk Ops Architect position in the Management & Operations, Sales field is open for applications.

We have an opening for a Customer Support Lead & Zendesk Ops Architect in Washington, DC, United States within Management & Operations, Sales.

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