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Inclusive Visitor Experience Manager

Job in Washington, District of Columbia, 20022, USA
Listing for: US Smithsonian Institution
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 82000 USD Yearly USD 65000.00 82000.00 YEAR
Job Description & How to Apply Below

The Smithsonian Institution’s National Museum of Natural History seeks qualified applicants for a federal vacancy. This position requires one year of specialized experience at or equivalent to the GS-11 level, defined as overseeing visitor experience, accessibility, and volunteer programs.

Applicants should demonstrate using customer service practices and visitor engagement strategies to create the highest quality experience in a large museum; resumes must be two pages max and describe actual

We are seeking a motivated Inclusive Visitor Experience Manager to join US Smithsonian Institution in Washington, DC, United States.

For the Inclusive Visitor Experience Manager position at US Smithsonian Institution, we are reviewing applications now.

Step into the Inclusive Visitor Experience Manager role at US Smithsonian Institution in Washington, DC, United States and grow with us.

Please review the full job details above before applying.

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