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Order Management Specialist & Customer Solutions Advocate

Job in Washington, District of Columbia, 20022, USA
Listing for: Denken Solutions, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Client Professional Solutions seeks a Customer Solutions Associate to serve as the primary customer contact and advocate, optimizing orders and driving End-to-End Order to Cash efficiency. Responsibilities include handling calls through Genesys, submitting orders, managing CRM data, tracking shipments, and resolving SLA-based issues.

The role involves handling returns, credits, and coordinating with cross-functional teams to ensure timely delivery and customer satisfaction.

For the Order Management Specialist & Customer Solutions Advocate position at Denken Solutions, Inc., we are reviewing applications now.

The advertised compensation is 42.000 - 60.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Order Management Specialist & Customer Solutions Advocate role in the description above.

We appreciate your interest in this position.

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