Cashier Attendant

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Part Time Washington, DC, US

10 days ago Requisition

Salary Range: $18.65 To $18.65 Hourly

Location: Washington, DC Metro Area / Assigned parking location
Employment Status: Full-time or part-time, based on assignment
Department: Operations
Reports To: Operations Manager
FLSA Status: Non-Exempt
Schedule: Varies by assigned parking location and operational needs

Colonial Parking, Inc. is a local, family-owned leading parking and mobility services provider serving the Washington, D.C., Maryland, and Virginia region. With more than 300 parking facilities under management, we have built our reputation by delivering dependable service, operational excellence, and innovative parking solutions.

Our success is driven by employees who take pride in their work, collaborate across departments, and look for better ways to serve our customers and communities. At Colonial Parking, team members have the opportunity to contribute to a well-established organization while developing their skills in a supportive, professional environment.

We are looking for motivated individuals who value teamwork, accountability, and continuous improvement. Join us and become part of a company where your contributions are recognized and your work makes a meaningful impact.

The Cashier/Attendant delivers Colonial Parking’s customer service standards during each parking transaction while supporting the safe and efficient flow of vehicles into and out of the facility. This position receives and accurately processes customer payments, issues parking tickets, maintains shift records, and parks or retrieves customer vehicles as assigned.

• Verify the cash change fund ("bank") and necessary supplies at the start of each shift.
• Issue parking tickets to customers and record required information accurately.
• Collect parking payments through cash, credit card, or validation, and secure all funds in accordance with company standard operating procedures.
• Accurately process exception transactions, including lost tickets and grace-period tickets, in accordance with company policy and complete applicable forms.
• Provide correct change for cash transactions and issue receipts for all fee transactions.
• Complete daily shift reports recording transactions by parking rate, vehicle entries and exits, contract parkers, vehicles remaining in the facility, validated tickets, and exception tickets.

• Park and retrieve customer vehicles safely and promptly.
• Provide the company’s standards of service to every customer, including maintaining required uniform appearance, offering the company greeting, answering questions, resolving issues, and thanking customers upon exit.
• Maintain a neat and orderly cashier booth, free from trash and debris, with clean windows and no unapproved posters or decorative items.
• Report to work on time and support orderly traffic flow through the parking facility.

• Complete Customer Damage Reports with customers when applicable and relay claim information to the Claims Department with assistance from the Shift Manager.
• Notify management promptly of situations requiring attention.
• Review, understand, and acknowledge company policies and procedures relating to assigned duties when requested.

• Perform minor cleaning or maintenance tasks when requested by management in accordance with company maintenance checklists.
• Perform other duties as assigned by the…