Director of Provider Relations

Job Description

Insight Global is seeking a dynamic Director of Provider Relations to lead strategic outreach and strengthen physician alliances across key healthcare markets and service areas. This is a high‑impact leadership role responsible for driving provider engagement, deepening community partnerships, and expanding referral and redirection opportunities to support organizational growth.

The Director will serve as a trusted liaison between healthcare providers, community stakeholders, and executive leadership, ensuring alignment with strategic goals, optimizing service line performance, and enhancing overall market position.

• Manage assigned departments to achieve fiscal goals and operational excellence.
• Implement value-added programs and services that enhance patient, physician, and employee satisfaction through effective communication and timely issue resolution.

• Collaborate with the C‑Suite to develop outreach objectives aligned with the hospital’s strategic plan.
• Analyze competitive strengths and weaknesses across service lines, technology, and physician networks to identify opportunities for growth.
• Recommend solutions to strengthen the hospital’s competitive position within targeted markets.

• Conduct research to identify physicians with high potential for hospital and ambulatory utilization.
• Develop and maintain a targeted list of physician contacts and implement innovative engagement strategies.
• Build and sustain strong relationships with physicians, their staff, and other referral sources.

• Track outreach activities and outcomes using the company‑approved CRM tool.
• Meet established benchmarks for admissions, surgeries, and outpatient visits.
• Analyze volume growth initiatives and identify opportunities for process improvement.

• Serve as a liaison between physicians and hospital leadership to address operational and service concerns.
• Ensure timely follow‑up and resolution of issues raised by providers.

• Contribute to the development of service line marketing plans and physician recruitment/retention strategies.
• Execute outreach activities tailored to identified physician audiences.
• Additional duties:
  Perform other responsibilities as assigned to support organizational objectives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Bachelor’s degree required.
• Master’s degree preferred.
• Knowledge of hospital operating environment needed.
• Minimum of 7 years in healthcare sales, physician relations, network development, or business development.
• Strong understanding of hospital operations, managed care/reimbursement, physician practice management, credentialing, recruitment, and governance.
• Understanding of regulatory standards and laws applicable to physician recruitment, planning and business development.

• Ability to interpret and consider physician volume and payer mix data in the development of an overall hospital and market positioning.
• Effective project management and plan execution skills with the ability to respond to multiple competing priorities.
• Strong communication and presentation skills. Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Capacity to articulate change/value propositions to physicians and their staff and interact with hospital and corporate colleagues regarding compliance and adherence to regulatory guidelines.
• Excellent human relations skills with the ability to impact and influence results.
• Little to no guidance provided by Supervisor on a daily basis.
• Reports directly into the CEO.