Program Manager Onsite Washington DC

Program Manager -  - (Onsite) Washington DC Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

The Program Manager is responsible for leading the delivery of large-scale, moderate to high-risk programs involving the implementation of IT infrastructure across newly constructed or major renovated facilities. Strong emphasis on implementing IT infrastructure in large-scale facilities using design-build delivery models and supporting multi-site deployments.

• Lead planning and delivery of multi-project IT infrastructure programs, ensuring successful implementation of servers, networking, Wi‑Fi, cameras, access control, and associated hardware across large facilities.
• Lead design‑build delivery of IT infrastructure across large-scale facilities.
• Coordinate closely with construction and engineering teams to align IT scope with facility build schedules.
• Ensure seamless integration of IT systems with operational technology supporting AIRO readiness.
• Coordinate multiple project teams, vendors, contractors, and internal stakeholders to deliver critical milestones on time and within defined parameters.
• Oversee project and program schedules, identify interdependencies, and proactively manage risk, issue resolution, and change control.
• Ensure program alignment with enterprise governance processes, providing structured oversight of scope, schedule, and quality.
• Collaborate with engineering, construction, operations, and technology teams to support facility readiness and integration of IT systems.
• Provide metrics‑driven reporting, status updates, and executive‑level communication across organizational levels.
• Identify process improvements, standardize planning approaches, and optimize delivery methods to enhance efficiency and program outcomes.
• Use expert‑level Excel and scheduling tools (e.g., Microsoft Project) to manage timelines, reporting, and program documentation.
• Support resource prioritization and sequencing across large and small initiatives, balancing workload across a portfolio that includes major capital projects and smaller, concurrent efforts.

• Bachelor’s Degree or an equivalent combination of education, training, and/or relevant experience.
• Plus 6 years of relevant work experience.
• Proven experience implementing IT infrastructure (servers, networking, Wi‑Fi, cameras, access control) in large-scale facilities.
• Demonstrated experience managing multiple simultaneous projects or programs.
• PMP certification.
• Advanced proficiency in Excel and experience using project scheduling tools such as Microsoft Project.
• Strong communication, stakeholder management, and cross‑functional coordination skills.

• Bachelor’s Degree or an equivalent combination of education, training, and/or relevant experience.
• Plus 8 years of relevant work experience.
• Experience in large‑scale capital or construction programs with IT infrastructure components.
• Transportation industry experience is a plus, not required.
• Familiarity with design‑build project delivery and coordination with engineering/construction teams.
• Familiarity with specialized portfolio/program tools (e.g., Microsoft Project, Planview, Master Works, etc.).
• ITIL certification is a plus,…