Server Build Technician – Infrastructure Technician

IT Support Technician (Onsite Dallas/TX - Contract W2)

We are looking for a Support Technician to join one of our Fortune 500 client’s projects in Dallas/TX. The company is a pioneer in producing and selling computer hardware and software as well as cloud computing and data analytics.

• Infrastructure members are not permitted to operate servers in live racks unless under the direct supervision of a Shift Lead or Management (Limitation applies to Tier I technicians only).
• Performs work in an accurate, thorough, productive, and timely manner, including meeting all applicable deadlines; adheres to all relevant operational policies/procedures, including those regarding workplace safety.
• Works under direct supervision either individually or in a team environment.
• Exercises discretion within the employee’s level and training.
• Able to inspect work for conformity with established operational standards.
• Able to maintain records or reports in accordance with company procedures.
• Able to communicate and to work with other technicians, departments, and customers (Minor interaction).

• Responsible for datacenter infrastructure build out which includes but is not limited to building racks, installing rack-mount equipment, and cabling.
• Responsible for management of datacenter cabling to Soft Layer standards, including projects that improve the datacenter aesthetics.

• Perform required walkthroughs per shift of the facility as mandated by compliance. Technicians will identify minor deficiencies to the appearance aesthetics of the site and escalate any facility issues to Site Management.

• Responsible for pre-building servers to a provisional state for upcoming customer orders, internal projects, capacity, or other business needs.
• Knowledgeable with Soft Layer hardware, substitution rules, and compatibility.

• Responsible for assigned distressed statuses that revolve around populating servers with hardware or processing liquidations.

• Responsible for minor hardware prep tasks.