Solutions Engineering Lead

Department: Sales

Position reports into: Chief Revenue Officer

Location: Remote

Length of contract: Permanent and full-time

Salary: Competitive

Reactive Technologies (RTL) is a highly innovative global energy technology solution provider with the mission to unlock the potential of the global renewable energy transition.

RTL is an exciting opportunity as we are delivering unique patented high value technology that is vital to unlocking the Energy Transition and the growth of electrification globally.

Investment in the stability of the electricity grid is vital to addressing Climate change and RTL's platform solution sits at the very heart of this.

RTL’s Grid Metrix® platform offers unique stability measurement services to power grid operators (transmission and distribution) and users, to enable unrivalled measurement accuracy and insights into the behaviour of the power system, and as a result operate more safely and cost-efficiently and utilise more renewable energy in the power systems to help them achieve their Net Zero targets. In the UK, Reactive is saving ~18M tonnes of CO2 annually or ~5.5% of the total UK CO2 output through its services.

RTL also offers unique grid insights and forecasts to power traders through its Trad energy service. This enables our customers to make smarter and faster trading decisions.

RTL has more than 250+ patents granted globally, with offices in the UK, Finland, Australia, US and Middle East. To date it has secured flagship customers across the world and achieved more than 100% revenue growth YoY and its business plan will continue this level of growth based on a strong global pipeline. RTL is also backed by high profile investors including M&G Investments, BGF, Breakthrough Energy Ventures, Eaton and Accenture.

As we continue to expand our North American presence, we have a unique opportunity for a Solutions Engineering Lead to join a group of innovative and performance-driven people, with a passion for delivering low carbon energy systems globally and achieving Net Zero.

We are seeking a Solutions Engineering Lead to work side-by-side with our US Sales team to bring commercially aware technical depth to customer opportunities. This role will involve working alongside our sales, product, and power systems teams with the primary focus of developing global markets and supporting our customers and sales teams in closing sales deals to meet Company revenue targets.

Within the role, you will be required to build trusted customer relationships with a flexible and sound technical approach to support the customer by clearly understanding their challenges/needs, their business case for a potential solution, and how our services can deliver significant value. It is important also to understand the “sales mindset” to ensure aligned objectives with the sales team and to work collaboratively with multi-functional teams (including operations, marketing, finance, engineering, and product management), and to be able to clearly articulate the challenges/needs from a customer’s perspective in order to identify potential commercial revenue opportunities.

• Support the sales team through the sales process and attend customer meetings by showcasing technical and engineering expertise for our products. Help technically and commercially qualify new customer opportunities and identify upsell opportunities with existing customers.
• Collaborate with the sales team to develop strategies to meet and exceed sales targets while having the ability to clearly differentiate Reactive’s portfolio & highlight clear competitive technical performance differentiation.
• Prepare and deliver technical presentations and demonstrations to customers.
• Support market research and analysis to identify potential customers and their needs whilst capturing insightful competitor intelligence and translating it into clear product differentiation requirements which can be presented to Product Management.
• Build and maintain strong, trusted relationships with existing and potential customers.
• Be instrumental in identifying early-stage discovery of customer pain points and demonstrate how…