Unified Communications Engineer
Listed on 2026-01-16
-
Engineering
Systems Engineer, IT Specialist
Unified Communications Engineer at SAIC
Location:
Washington, DC, US
Date Posted:
Category:
Information Technology
Schedule:
Full-time Type
Shift: Day Job
Travel:
No
Minimum
Clearance Required:
None
Clearance Level: Public Trust
Potential for Remote Work:
Yes
Job Description:
SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise, leadership experience, and a results‑driven mindset to ensure seamless communication solutions that meet our business goals.
Onsite/Remote: 3 days onsite & 2 days remote.
Key Responsibilities- Design and implement scalable VoIP solutions, ensuring seamless voice and video communication.
- Manage and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center, etc.).
- Perform troubleshooting, routine maintenance, and QoS optimization for communication systems.
- Collaborate with cross‑functional teams to integrate VoIP systems with data networks.
- Develop automation scripts to Jimmy?相比?enhance efficiency and reduce manual tasks.
- Conduct regular system health checks and monitor network performance.
- Maintain Unified Communication architecture diagrams and detailed system documentation.
- Provide technical support, manage special projects, and streamline processes to improve system efficiency.
- BS and 9 years of experience in Unified Communications, VoIP, and telecommunication systems. (4 years experience in lieu of degree).
- Proficiency in tools like Power Shell, Service Now, and SharePoint.
- Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and Cisco Comstice.
- Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus.
- Understanding of networking protocols (SIP, WAN, TCP/IP, MPLS, etc.).
- Strong leadership, research, and project management skills with orta proven ability to deliver complex solutions.
- Cisco Certifications (CCNA, CCNP, CUCM, etc.) and CompTIA Security+ certification.
- Any relevant Unified Communications certifications.
- Microsoft Azure certifications.
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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